Privacy Policy

1. Policy Overview

This Privacy Policy applies to all products and services provided by Lesmo LLC (referred to as "we," "our," or "Company"), including our mobile applications and AI smart products. This policy explains how we collect, use, store, and protect your personal information.

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.

2. Information Collection

2.1 Types of Information We Collect

We may collect the following types of information:

Personal Identification Information

• Name, email address, phone number
• Username and password
• Profile information
• Payment information (processed through third-party payment processors)

Usage Data

• Application usage and preference settings
• Device information (device type, operating system, app version)
• IP address and location information (if you authorize)
• Log data and analytics information

AI Product Specific Data

• Voice recordings and text input (SmartAssist AI)
• Lifestyle habits and preference data (LifeSync App)
• Image and video data (ImageCraft AI)
• Interaction history and personalization settings

3. Information Usage

We use the collected information for the following purposes:

3.1 Service Provision

• Provide and maintain our products and services
• Personalize user experience and content recommendations
• Process transactions and provide customer support
• Improve AI algorithms and product features

3.2 Communication and Marketing

• Send service-related notifications and updates
• Respond to your inquiries and requests
• Send marketing communications (you can unsubscribe at any time)

3.3 Security and Legal

• Detect and prevent fraud and abuse
• Comply with legal requirements and law enforcement requests
• Protect our rights and user safety

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We only share information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers, including:

• Cloud storage and data processing service providers
• Payment processors
• Analytics and marketing service providers
• Technical support and maintenance service providers

4.2 Legal Requirements

We may disclose your information in the following situations:

• To comply with legal obligations or court orders
• To respond to lawful requests from government or law enforcement
• To protect our rights, property, or safety
• To prevent physical harm in emergency situations

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transferred assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

5.1 Technical Measures

• Data encryption in transit and at rest
• Access controls and authentication
• Regular security assessments and updates
• Firewalls and intrusion detection systems

5.2 Organizational Measures

• Employee privacy training and confidentiality agreements
• Principle of least privilege
• Regular security audits
• Incident response plans

6. User Rights

Under applicable law, you may have the following rights:

6.1 Access and Correction

• View personal information we hold about you
• Request correction of inaccurate or incomplete information
• Update your account settings and preferences

6.2 Data Portability and Deletion

• Request a copy of your data in a portable format
• Request deletion of your personal information
• Withdraw consent for data processing

6.3 Processing Restrictions

• Object to certain types of data processing
• Restrict processing of your information
• Opt-out of marketing communications

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Account information: Until account deletion or as required by law
• Usage data: Typically 2-3 years for analytics purposes
• AI training data: Anonymized and used for model improvement
• Legal compliance data: As required by applicable regulations

8. International Data Transfers

Your information may be transferred to and processed in various jurisdictions to provide our services. We ensure appropriate safeguards are in place:

• Standard contractual clauses and approved transfer mechanisms
• Adequacy decisions by relevant regulatory authorities
• Industry-standard certification schemes and codes of conduct
• Your explicit consent where required by applicable law

9. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

10.1 Types of Cookies

• Essential cookies: Required for basic functionality
• Analytics cookies: Help us understand usage patterns
• Preference cookies: Remember your settings and choices
• Marketing cookies: Used for targeted advertising (with consent)

10.2 Cookie Management

You can control cookies through your browser settings or our cookie preference center. Disabling certain cookies may affect functionality.

11. Policy Updates

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Post the updated policy on our website
• Send notification through our Services or email
• Update the "Last Updated" date at the top of this policy
• Obtain your consent where required by law

12. Regulatory Compliance

We comply with applicable data protection laws and regulations in jurisdictions where we operate. Our practices are designed to meet or exceed industry standards for privacy protection.

Depending on your location, you may have additional rights under applicable privacy laws, including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of certain data processing activities. We do not sell personal information to third parties.

We regularly review and update our privacy practices to ensure compliance with evolving legal requirements and industry best practices.